Quality
Basic Philosophy on Quality
The Mitsubishi Electric Group established the Four Basic Quality Assurance Principles that reflect the spirit of quality as the top priority identified in Memorandum of Quality issued by the president in 1958. However, in 2021, many improper quality control practices were made public. Therefore, the Basic Quality Assurance Principles were revised as below in November 2023 incorporating feedback from employees.
Under the Basic Philosophy on Quality, the Group will realize a system and a workplace that eliminates incentives for improper quality control practices.
Basic Philosophy on Quality
- We offer the quality that ensures customer satisfaction.
- We provide products and services with quality as our top priority.
- We each plays self-leading role for creating better quality.